Dear Logitech;
I am the happy owner of your Cordless Desktop Wave set. It’s not flawless; I don’t like the un-Mac-like numpad layout with its lack of an equals key, and I would have preferred if the keyboard and mouse used the Bluetooth hardware my laptop already has instead of requiring me to attach a USB dongle. Still, I made the concession that I’m living in a Windows-centric world where people use weird numpad layouts and retailers are still shipping boxes without Bluetooth built in for some reason, so I’ve overcome it to enjoy the media buttons, the nice key response, the fact that I can “unplug” the devices just by yanking out the dongle when I want to take my laptop on the go (I’d still prefer Bluetooth, though), and the ergonomics - I’m not quite convinced that they’re as good as ergonomic keyboards costing two or three times as much, but along with my wrist braces, it seems to have helped me avoid further wrist pain since I got the keyboard. And the extra buttons on the mouse come in handy when fragging fools in Urban Terror. I enjoyed it so much that I got the wired version to use at work.
You ship software to configure your devices, and that software is Mac compatible; for that I thank you. I have some concerns about it, though. First, let me just say that when I came to work this morning, I was notified that an update for both Growl and your drivers, so I installed both. Now either the Growl update or your update made it so Growl started working again; I never had the interference problem on my laptop, but it struck my work machine, so it was good seeing those working again. (Could it be because my work machine is still using OS X 10.4?) So either you fixed that or Growl worked around it; if it was the former, then I thank you.
However, I was incredibly miffed when I realized that your software update reset the settings I had set for your devices. After restarting, the pointer moved glacially slow, and the scroll wheel was practically useless. And it’s an absolutely stupid default to have the scroll wheel click mapped to double-clicking the left button instead of, you know, the actual standard center mouse button. I mean, really?
I guess it’s kind of my fault, though. I could have saved myself the few minutes of restarting and reconfiguring if I had been smart enough to remember that the same thing happened to me when I upgraded your software on my home machine a few days prior… and a few months prior…
So here’s the deal. Figure out how to make your software not wipe out my settings when I upgrade it. This shouldn’t be hard, since many other programs (including other driver-y things) that I have on my Mac are capable of this. Okay? Okay.